Effective Date: September 2024

Ruffians Barbershop ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, book an appointment, or interact with us in any way, whether in person or online.

1. Information We Collect

We may collect the following types of personal data:

Personal Information: Name, contact details (email, phone number, address), date of birth, and gender.

Booking Information: Appointment details, preferred barber, and services selected.

Payment Information: Billing details and transaction data when making payments for our services.

Usage Data: Information about how you use our website, such as your IP address, browser type, and pages viewed.

Marketing Preferences: Your preferences in receiving marketing communications from us.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services: To manage and confirm your appointments, provide hair and grooming services, and process payments.

Communication: To communicate with you about your appointments, respond to your inquiries, and provide customer support.

Marketing & Promotions: To send you promotional emails, newsletters, and special offers, provided you have opted in to receive such communications.

Improving Our Services: To improve the functionality of our website, understand customer preferences, and personalize your experience.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell your personal data to third parties. However, we may share your data in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as booking systems, payment processors, and marketing platforms.

Legal Obligations: We may disclose your personal data if required to comply with legal obligations, court orders, or governmental regulations.

Business Transfers: If Ruffians Barbershop undergoes a business transition, such as a merger or acquisition, your personal data may be part of the transferred assets.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission or storage system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.

Correction: You have the right to request corrections to any inaccuracies in your data.

Deletion: You may request the deletion of your personal information in certain circumstances.

Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@ruffians.co.uk

6. Cookies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies help us analyze website traffic, improve site performance, and remember your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Ruffians Barbershop does not knowingly collect or process personal information from individuals under the age of 16 without parental consent. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Ruffians Group Limited

63 Wigmore Street, London, W1U 1PX

Email: info@ruffians.co.uk